Salt Lake Pediatric Dentistry Posts Payments 3X Faster and Accelerates Cash Flow with Remit AI

About Salt Lake Pediatric Dentistry:

Salt Lake Pediatric Dentistry operates three child-focused dental offices in Salt Lake County, Utah. Their board-certified pediatric dentists provide comprehensive care—including preventive, orthodontic, sedation, and special needs dentistry—in a welcoming environment.

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The challenge:

Before Remit AI, Salt Lake Pediatric Dentistry relied on manual processes: scanning paper EOBs, logging into payer portals, and waiting days for mailed checks. These outdated workflows delayed posting, consumed valuable staff time, and slowed cash flow.

The solution: Remit AI

• Delivering all remittance and payments automatically into a centralized dashboard. This includes transactions such as electronic remittance advice (ERA), electronic funds transfer(EFT), scanned EOBs and check payments.
• Offering complimentary ERA and EFT enrollment during Remit AI’s onboarding stage to all of Salt Lake Pediatric Dentistry locations across their network of payers which helps them rely significantly less on paper EOBs and checks
• Providing remote access, through the cloud-based Remit AI dashboard, to all documents needed to perform payment posting to PMS

“Our job is easier in the fact that it's made me able to work from home two days [a week], which I really appreciate.”

^{Kathy West, Financial Coordinator, Salt Lake Pediatric Dentistry}

“Remit AI has been a game changer in helping to streamline and make us more efficient and freeing up our time to do other things”

^{Johanna Webster, Director of Operations, Salt Lake Pediatric Dentistry}

Outcomes:

• 3X Faster Payment Posting – A full week’s worth of payments is now posted in just one day instead of three
• 3-5 Days Faster Payments – 97.58% of payments now arrive via EFT, improving cash flow stability.
• ALL-IN-ONE Dashboard  – A centralized platform for all remittance and payments data eliminates the need for multiple portals and manual scanning.

Hybrid Work Perks – Staff can now work remotely two days per week, boosting job satisfaction.

“I can sit down and post a week of payments in one day!”

^{Kathy West, Financial Coordinator, Salt Lake Pediatric Dentistry}